Effective Date: December 13, 2025
Katalyst Technology ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Katalyst POS mobile application and related services.
Our POS system is designed for restaurants, cafes, and retail businesses to manage orders, customers, and business operations efficiently while maintaining the highest standards of data protection.
Important: By using Katalyst POS, you agree to the collection and use of information in accordance with this policy. This policy complies with Vietnamese privacy laws and international data protection standards.
Personal Information
- Account Information: Name, email address, phone number, business name
- Business Data: Orders, transactions, customer information, product catalogs, inventory data
- Financial Information: Payment processing data (encrypted), sales reports, revenue analytics
Technical Information
- Device Information: Device type, operating system, unique device identifiers
- Usage Analytics: App usage patterns, feature utilization, performance metrics
- Location Data: Business location for multi-branch support (with your consent)
Primary Services
- • Process orders and transactions
- • Manage customer relationships
- • Generate business reports and analytics
- • Synchronize data across devices
- • Provide multi-branch support
Support & Improvement
- • Provide customer support
- • Improve app functionality
- • Monitor security and prevent fraud
- • Send important service updates
- • Comply with legal obligations
✓ We do not sell, trade, or rent your personal information to third parties for marketing purposes.
Limited Sharing Scenarios
Cloud Storage Providers
AWS/Google Cloud for secure data backup and synchronization
Analytics Services
Anonymized usage data only for app improvement
Legal Compliance
When required by law or to protect our rights and users
Access Your Data
Request a copy of your personal information
Data Portability
Export your data in a structured format
Delete Account
Request deletion of your account and data
Opt-out Analytics
Disable usage analytics collection
To exercise any of these rights, please contact us at vovanhung77h12@gmail.com. We will respond to your request within 30 days.
We implement industry-standard security measures to protect your information against unauthorized access, alteration, disclosure, or destruction.
Technical Safeguards
- • End-to-end encryption for data transmission
- • AES-256 encryption for data at rest
- • Secure cloud infrastructure (AWS/Google Cloud)
- • Regular security audits and penetration testing
Administrative Controls
- • Role-based access controls
- • Employee security training
- • Incident response procedures
- • Regular security policy updates
Note: While we implement robust security measures, no method of transmission over the internet is 100% secure. We continuously monitor and improve our security practices.
We retain your information only as long as necessary to provide our services and comply with legal obligations.
Active Account Data
Retained while your account is active and for legitimate business purposes
Transaction Records
Retained for 7 years for tax and legal compliance purposes
Analytics Data
Anonymized data retained for up to 2 years for service improvement
Deleted Accounts
Personal data deleted within 30 days, except where legal retention is required
If you have any questions about this Privacy Policy or our data practices, please contact us:
Privacy Officer
vovanhung77h12@gmail.com
General Support
vovanhung77h12@gmail.com
Phone
+84337163991
Address
Vietnam
Response Time: We aim to respond to all privacy-related inquiries within 30 days. For urgent matters, please call our support line.
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons.
When we make material changes, we will notify you by email (if you have provided an email address) or through the app. The updated policy will be effective immediately upon posting.
Last Updated: December 13, 2025